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How to check voicemail over the phone - Knowledgebase / Phones - MSPCA Helpdesk

How to check voicemail over the phone

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For the full article online, click here:  https://support.ringcentral.com/s/article/5-10-How-to-check-voicemail-messages-over-the-phone?language=en_US 

Checking voicemails over the phone

You can check your voicemails using your mobile phone or landline phone (non-RingCentral phone) by following the steps below.

NOTE: If you prefer to check your voicemails using your IP phone, see RingCentral Phones Function Keys: * and # Codes for more information.

 

1. Call your RingCentral Main Number or Direct Number.


2. Enter your extension number as soon as you hear the ring. If you are calling your Direct Number, go to Step 3.


3. Press the star key (*).

NOTE: If you do not have a greeting in your extension, press the star key after the 2nd ring.


4. Enter your PIN followed by the hash sign (#) once prompted.


5. Listen to the prompt for instructions or press One (1) to listen to your messages. For the list of commands, go to Options when listening to a voice message over the phone.

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